Accessibility

Accessibility statement for Bristol Temple Quarter

This website is run by Bristol Temple Quarter LLP. We want as many people as possible to be able to use this website. For example, that means you should be able to:

change colours, and contrast levels and fonts
zoom in up to 300% without the text spilling off the screen
navigate most of the website using just a keyboard
navigate most of the website using speech recognition software
listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

you cannot modify the line height or spacing of text
afew older PDF documents are not fully accessible to screen reader software

What to do if you cannot access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

Email templequarter@bristol.gov.uk

We’ll consider your request and aim to reply within 5 working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems that are not listed on this page or think we’re not meeting accessibility requirements, please contact us by doing the following:

Email: templequarter@bristol.gov.uk
Add the website address for the page you’re having problems accessing.
Describe the issue you are having.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Bristol Temple Quarter LLP is committed to making its Bristol Temple Quarter website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances listed below.

The content listed below is non-accessible for the following reasons.

Non compliance with the accessibility regulations

Afew of our older PDFs documents do not meet accessibility standards – for example, they may not be structured so they’re accessible to a screen reader. This fails WCAG 2.2 AA 4.1.2 (name, role, value). We will replace these in due course.

Non-distinguishable landmarks. This fails WCAG 2.2 A success criterion 1.3.5 (info and relationships). These maybe false/positive while testing. We’ll aim to fix this issue or provide further details by the end of July 2025.

Map pins and popups unable to navigate/open with keyboard. This fails WCAG 2.2 A success criterion 2.1.1 Keyboard (keyboard accessible). We are working to make the maps more accessible but have also provided alternative links to individual projects.

How we tested this website

This website was last tested on 04 February 2025. The test was carried out by Bristol City Council – Bristol Design using a range of automated software.

We tested: